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Have any questions? We’re here to help and would love to hear from you. You can email us at [email protected] or use the form below.
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Contact Us
Get In Touch
With Us
Reach Us
27 Bush Lane
Cannon Green, Suite 807
London, EC4R 0AN
Call Us
+44 20 80509122
FAQ
frequently asked question
1. Do you ship internationally?
We currently ship all over the UK and EU. Please note that shipments outside of the UK may incur a slightly higher delivery fee and longer delivery times.
2. What’s your return or exchange policy?
We accept returns or exchanges within 30 days of purchase for most items. To be eligible, products must be unused, unopened, and in their original packaging. Due to health and safety regulations, we cannot accept returns on opened seasonings, supplements, or other perishables.
If your order arrives damaged or incorrect, we’ll replace it at no cost. Otherwise, return shipping is the responsibility of the customer. Refunds will be issued to your original payment method within 14 days of receiving the return.
To return please email us at [email protected].
3. How do you select your products?
We have spent months scouting the best and most useful garlic essentials out there to help build a community of garlic lovers. If we wouldn’t use it ourselves, it wouldn’t make the cut.
We are always looking for new products to add to the store, so keep checking back for new products. We are also always open to recommendations, so if you found something amazing you’d like to see something added, please do reach out.
4. Are your products organic, non-GMO, or sustainably sourced?
Some of our garlic products may be organic or non-GMO, but not all of them — and we don’t label them that way. What matters most to us is quality, flavor, and making garlic easy to enjoy in everyday life. Wherever possible, we also work with suppliers who share our values around responsible and sustainable sourcing, so you can feel good about what you’re using in the kitchen. At the end of the day, our focus is on bringing you the very best garlic products — delicious, practical, and a joy to use.
5. Can I buy your products wrapped as gifts?
Unfortunately, not at the moment but we will be sure to make this a possibility soon.
6. What is Garlic Shop all about?
It is our mission to bring fellow garlic enthusiasts together in a community where we can celebrate our shared love for garlic with the best garlic-related products available, amazing recipes, and mind-blowing articles about our favourite little vegetable.
7. Delivery Time
UK delivery time is 24-48 hours depending on when the order is processed. Regarding Europe, delivery times will vary depending on the country.
8. What if I have any other questions or concerns?
You can contact us here: Contact. We will be happy to help!